SRA International, Inc., A CSRA Company Project Supervisor - ASH - Schofield Barracks, HI in Schofield Barracks, Hawaii
Clearance Level Must Currently Possess:
No Active Clearance Required
Clearance Level Must Be Able to Obtain:
No Active Clearance Required
No Suitability Required
Essential Job Functions
Oversees multiple employees operating within a defined support operations area.
Works with clients to develop, implement and review customer relations service improvement programs to enhance delivery of service.
Implements core business processes and assists in process improvement initiatives in order to enhance customer service. Recommends changes to policies and establishes procedures that affect immediate policies and procedures.
Maintains communications with customer staffs and management to ensure that service is delivered on time and within budget. Interacts with subordinate supervisors, customers and/or functional peer group managers, typically involving matters between functional areas, other company divisions or units, or customers and the company.
Leverages business, technical, and interpersonal skills to manage center operations, customers, and operations personnel.
Recommends and/or initiates the selection and hiring of employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Makes recommendations for salary increases, transfers and terminations to manager.
Coordinates and communicates with other area managers to leverage resources and discuss solutions to matters of significance.
Provides continuing training and review and/or development of related policies and procedures.
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in computer science, management information systems, or related field preferred
Four or more years of information systems experience
Experience working with customer technology and support requirements
Experience working with the technology industry
Must currently possess at a minimum an Interim security clearance and be able to obtain/maintain an active/valid US security clearance.
Strong communication skills
Strong interpersonal and presentation skills for interacting with team members and clients
Good organization skills to balance and prioritize work
Good analytical and problem solving skills
Human relations skills to select, develop, mentor, discipline and reward employees
Good personal computer and business solutions software skills
Ability to work independently and as part of a team
Ability to create and maintain formal and informal networks
Must be able to travel to various locations.
Note: This job description describes the general nature of the duties and requirements of the job. It is not intended to be an exhaustive list or to limit the supervisor's ability to modify work assignments as appropriate.
# of Openings:
Scheduled Weekly Hours:
T elecommuting Options:
Telecommuting Not Allowed
USA HI Schofield Barracks - Warfighter Focus Train Fac (HIC010)
Additional Work Locations:
CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
THINK NEXT. NOW.
CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.
We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.
Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.
We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.