DXC Technology Command Center Watch Stander - Secret Clearance in Pearl Harbor, Hawaii
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.
The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit http://www.dxc.technology/.
DXC Technology has an immediate need in our US Public Sector group for a Command Center Watch Stander in Norfolk, VA; Pearl Harbor, HI; or Boise, ID.
Assist with lifecycle oversight of Government Directed Actions to ensure implementations are completed in accordance with established timeframes. Ensure real time information exchange of operational, critical situations, and disaster preparedness to operational customer. Assist with and occasionally hosts business continuity restoration calls. Utilize internal systems to report incidents to leadership. Take escalations if any alerts/events are identified by monitoring analysts as significant and requiring action. Perform initial assessment and triage on the criticality and impact of events and engages the appropriate processes and personnel if escalation outside OC is required. Ensure the Watch Officer is apprised of all details regarding an event or incident in order that the issue can be assigned the appropriate priority based on scope and impact. Assist with the creation of PowerPoint slide decks as needed. Provide support to Site Operations and other external organizations through the use of problem resolution skills and independent decision making. Maintain timely (5 minutes or less) response to network infrastructure warning, critical and fatal event alert notices. Responsible for generating well-documented Critical Incident Reports for leadership.
CompTIA Security CE Certification REQUIRED for this position Security Clearance – Secret (SSBI Investigation) REQUIRED for this position Excellent expert-level written and verbal communication skills. Ability to Communicate Technical Information to Peers, Leaders and Project Managers High School Diploma or equivalent; may hold 2 year post-high school Degree (technical field); may hold Bachelors degree
A variety of skills are desired to shape a well-rounded team. We are especially interested in candidates who possess some of the following experiences:
Active Directory Management Exchange Server Management Remote Troubleshooting Abilities BlackBerry Server Management SAN Management IA experience Scripting SharePoint knowledge Remedy and Service Manager or other ticketing system knowledge Job ServicesTitle: Command Center Watch Stander - Secret ClearanceLocation: Hawaii-Pearl HarborRequisition ID: 1668696
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities