Hawaii Pacific Health Supervisor - Guest Registration in Honolulu, Hawaii

Job Description

Kapi‘olani Medical Center for Women & Children is well recognized as Hawai‘i’s leader in the care of women, infants and children. With 207 beds and 66 bassinettes, the nonprofit hospital is Hawai‘i’s only maternity, newborn and pediatric specialty hospital. It is also a tertiary care, medical teaching and research facility. Specialty services include intensive care for infants and children, 24-hour emergency care, neonatal and pediatric air transport and children’s specialty clinics. With a dedicated team of more than 1,300 employees and 604 physicians, the hospital is home to Kapi‘olani Women’s Center, Kapi‘olani Breast Center and Kapi‘olani Women’s Cancer Center, the state’s only dedicated breast health and gynecological cancer centers. Kapi‘olani offers numerous community programs and services, such as the Kapi‘olani Child Protection Center and Sex Abuse Treatment Center, and through our affiliation with the University of Hawai‘i, we are home to the John A. Burns School of Medicine Pediatrics and OB/GYN residency programs.

The Guest Registration department provides high quality customer care to patients by facilitating efficient and helpful registration service. We provide assistance to external and internal customers by obtaining patient personal, financial and insurance information during the registration process. Our friendly staff also assist with the coordination of bed assignments and the completion of preliminary authorization and verification for incoming patients to ensure a quality guest experience.

As the Patient Registration Supervisor, you will help to ensure that patients are received with warmth, attention and administrative efficacy at Kapi‘olani. Responsibilities include supervising and administering day-to-day operations including oversight of the Lead/Senior Patient Registrar(s), Patient Registrars and the registration functions. We are looking for someone with outstanding organizational and management skills, an appreciation for quality control and friendly customer service and a commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Kapiolani Medical Center for Women and Children, Honolulu, HI

Work Schedule: Day/Evening - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: Yes

Minimum Qualifications: Bachelor's degree in Business Administration, Accounting, Finance, or Management and/or equivalent combination of education, training and experience. Three (3) years of progressive experience in a fast-paced corporate environment to include successful leadership, management, and/or supervisory experience.

Preferred Qualifications: Previous supervisory experience within a service industry focused on excellence. Previous experience as a successful coach or mentor.


Position Supervisor - Guest Registration

Category Management

Employment Type Employee

Location Kapiolani Medical Center for Women and Children, Honolulu, HI

Req ID 9903