Hawaii Pacific Health Patient Registrar - Guest Registration in Honolulu, Hawaii

Job Description

Kapi‘olani Medical Center for Women & Children is well recognized as Hawai‘i’s leader in the care of women, infants and children. With 207 beds and 66 bassinets, the nonprofit hospital is Hawai‘i’s only maternity, newborn and pediatric specialty hospital. It is also a tertiary care, medical teaching and research facility. Specialty services include intensive care for infants and children, 24-hour emergency care, neonatal and pediatric air transport and children’s specialty clinics. With a dedicated team of more than 1,300 employees and 604 physicians, the hospital is home to Kapi‘olani Women’s Center, Kapi‘olani Breast Center and Kapi‘olani Women’s Cancer Center, the state’s only dedicated breast health and gynecological cancer centers. Kapi‘olani offers numerous community programs and services, such as the Kapi‘olani Child Protection Center and Sex Abuse Treatment Center, and through our affiliation with the University of Hawai‘i, we are home to the John A. Burns School of Medicine Pediatrics and OB/GYN residency programs.

The Guest Registration department provides high quality customer care to patients by facilitating efficient and helpful registration service. We provide assistance to external and internal customers by obtaining patient personal, financial and insurance information during the registration process. Our friendly staff also assist with the coordination of bed assignments and the completion of preliminary authorization and verification for incoming patients to ensure a quality guest experience.

As a Patient Registrar, you will provide warm, friendly customer care in patient registration and admissions at our facilities. Your responsibilities include registering patients by obtaining personal and financial information through direct interviews, phone calls, or questionnaires. You will also assist with the coordination of bed assignments and the completion of preliminary authorization/verification for patients entering the hospital, and perform registration duties as assigned. We are looking for someone warm and engaging who shares our commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Kapiolani Medical Center for Women and Children, Honolulu, HI

Work Schedule: Evening/Night - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: ILWU

Exempt: No

Minimum Qualifications: High school or equivalent. Medical Terminology course.

Preferred Qualifications: Associate's degree. One (1) year experience in health care or insurance billing/reimbursement, or experience in position with high volume customer contact.

EOE/AA/Disabled/Vets

Position Patient Registrar - Guest Registration

Category Administrative

Employment Type Employee

Location Kapiolani Medical Center for Women and Children, Honolulu, HI

Req ID 10053