Hawaiian Airlines Manager - Analytics in Honolulu, Hawaii

Requisition Number 18-0086

Post Date 1/15/2018

Title Manager - Analytics

Department Commercial

City Honolulu

State HI

Part-Time No

Part-Time Weekend No


*Key Responsibilities: *

  • Responsible for the reporting, analysis and insights to support Loyalty, Partnerships and Travel Products

  • Maintain accurate and timely reporting and forecasting on product performance and key market drivers

  • Define and execute strategy for analytics, data and reporting to support business growth

  • Analyze and develop strategies to improve the performance of key products and initiatives

  • Prioritize analytical needs with business owners and allocate team resources across efforts

  • Manage and develop analysts to deliver high quality output and meet agreed upon deadlines

  • Promote collaboration in analysis and optimization across product lines

  • Work with departments across the Hawaiian Airlines organization to ensure sales and marketing placements and other touch points are being utilized successfully

  • Provide analysis to support business cases for product development and improvement, and help define requirements for implementation and reporting needs

  • Benchmark products in the marketplace, ensuring competitiveness and making recommendations for improvements


*Minimum Requirements: *

  • Bachelor's degree

  • At least four years relevant work experience in analytical/quantitative roles such as market research, statistics, financial analysis, or consulting

  • Ability to analyze performance and results of products/initiatives and develop business cases for new business opportunities

  • Track record of using analysis to drive results and improve performance

  • Proficient in Excel, SQL, PowerPoint and other analytical tools

  • Knowledge and understanding of marketing concepts, combined with knowledge of data marketing tools & analysis techniques

  • Ability to communicate effectively with customers, partners and management

  • Ability to develop concise management presentations and supporting spreadsheets

  • Strong interpersonal skills and ability to get things done in an informal work environment

  • Able to multi-task and prioritize in order to meet deadlines in a fast-moving environment

*Preferred Qualifications: *

  • Undergraduate/advanced degree in quantitative/analytical discipline

  • IT, programming or database management experience

  • Experience in the airline, hotel or online travel industries

  • E-commerce or direct marketing experience

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler and Travel + Leisure have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 89th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Please view Equal Employment Opportunity Posters provided by OFCCP.

  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)