General Electric Clinical Configuration Specialist in Honolulu, Hawaii

About Us:

GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better. GE is transforming itself to become the world's premier digital industrial company, executing critical outcomes for our customers. Explore how you can drive greater asset reliability, lower operating costs, reduce risk and accelerate operational performance with our Predix platform and software solutions.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

Clinical Configuration Specialist will document workflows then perform gap analysis of current and future state. They will also populate the PACS database and correlate procedure codes to body parts for relevance. In addition, they will be capable to train customers to use GE software products, which may include the development and support of the physician clinical reports within the application.

Essential Responsibilities:

This role requires the incumbent to conduct on-site and remote clinical applications training to ensure the customer can effectively use the product to maximize their productivity and long-term success.

  • Demonstrate product expertise during remote sessions and customer support.

  • Provide remote development for standardized structured clinical reporting with knowledge in accreditation and registry standards and/or provide remote support for product clinical education modules.

  • Answer a wide range of questions concerning software and clinical applications.

  • Actively participate in the development of customer training tools and providing input in regards to relevant clinical tools needed for future products and services.

  • Maintain on time schedules, quality metrics and high measurable customer satisfaction.

  • Communicate all relevant customer information including product and customer opportunities to sales, marketing, project management and technical support.

  • Assist in the resolution of customer issues to ensure greater than 90 % customer satisfaction.

  • Serve as field liaison with Sales, Marketing, and Service Organizations on customer-related product issues.

  • Promote and support GE Healthcare Digital Professional Service offerings.

  • Participate in process improvement methodologies for training delivery.

  • Support Team and Business Initiatives and Comply with GE Policies.

  • 100% compliance with GEHC implementation documentation requirements. Qualifications/Requirements: Basic Qualifications:

  • Background in digital diagnostic imaging workflow, including RIS (Radiology Information Systems), Computerized Radiology, and PACS.

  • Bachelor’s degree or 5 years of Diagnostic Imaging experience. Eligibility Requirements:

  • Ability and willingness to travel extensively 70% to 90%.

  • Highly skilled in the utilization of Microsoft VISIO, Project and Office Professional components.

  • Excellent verbal and written communication skills, including the ability to effectively facilitate training/presentations. Desired Characteristics:

  • Background in digital diagnostic imaging workflow, including RIS (Radiology Information Systems), Computerized Radiology, and PACS.

  • Highly knowledgeable of the Centricity PACS architecture and theory of operation.

  • In depth knowledge of PACS implementation methodology and possesses the ability to translate this in support of a successful implementation.

  • Diagnostic Imaging experience and strong understanding of related departmental and enterprise image workflow and utilization.

  • In depth knowledge of GE Healthcare Digital products.

  • Effective organizational, assessment and planning skills.

  • Strong interpersonal and team leadership skills.#DTR Locations: United States; Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming; Open to all US cities